Emotional intelligence in action [electronic resource] : training and coaching activities for leaders and managers / Marcia Hughes, L. Bonita Patterson, James Bradford Terrell

Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.