Liknande böcker

Predictive Dialing Fundamentals : An Overview of Predictive Dialing Tech...
Bok av Aleksander Szlam
Call Center Dictionary : The Complete Guide to Call Center and Customer...
Bok av Madeline Bodin
A Practical Guide to Call Center Technology : Select the Right Systems f...
Bok av Andrew Waite
Wireless multimedia : a guide to the IEEE 802.15.3 standard
Bok av James P. K. Gilb
Guide to Competitive International Telecommunications
Bok av Gene Retske
Practical Network Design Techniques : A Complete Guide For WANs and LANs
Bok av Gilbert Held
Customer Service Over the Phone : Techniques and Technology for Handling...
Bok av Stephen Coscia
Building A Wireless Office
Bok av Gilbert Held

Complete Guide to Customer Support : How to Turn Technical Assistance Into a Profitable Relationship

Bok av Joe Fleischer
Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t