Highly Recommended: Harnessing the Power of Word of Mouth and Social Media to Build Your Brand and Your Business

WHAT DO YOU TRUST MORE--AN ADVERTISEMENT OR A FRIEND? seize the power of today's most powerful marketing tool--word of mouth according to nielsen, 92 percent of consumers report that a word of mouth (wom) recommendation is the top reason they buy a product or service. the founder of one of today's most successful digital and social marketing firms, paul m. rand has been at the forefront of wom marketing since social media and smartphones began revolutionizing the way we do business. in Highly Recommended, Rand reveals how customer recommendations in the digital space have radically transformed the way people buy--which means you need to come up with new methods to reach customers and improve your products. Highly Recommended provides everything you need to seize the competitive edge and grow your company.Find out where and how your customers are talking about your brandArticulate your "Shareable Story" and get people talkingConnect directly with your most influential customersCreate compelling content to engage new customersIdentify and neutralize negative commentary about your brandBuild a true social business based on being the most highly recommended brand with wom success stories from stew leonard's, red robin, frito-lay, kimberly-clark, amazon, and other industry leaders, Highly Recommended puts you on the fast track to taking control of the dialogue about your business thats already taking place. you have instant access to just about everything your customers are saying about you. you can't afford not to take advantage of this opportunity. and you can bet that your competition is working on it right now. the power of wom can't be overstated. it's the most important marketing tool today. apply the lessons of one of the pioneers of word of mouth marketing to ensure that your brand is Highly Recommended. PRAISE FOR HIGHLY RECOMMENDED: "highly recommended is an understatement. How about 'Must Read'? Paul is a five-star thinker. His attentive understanding of word of mouth ethics and message integrity deserves a million Likes." -- PETE BLACKSHAW, Global Head of Digital and Social Media, Nestle,and author of satisfied customers tell three friends,angry customers tell three thousand "Paul's book turns the traditional tenets of advertising on their end and empowers us to rethink marketing for the social economy. I highly recommend this book." -- ADAM BROWN, Executive Strategist, Salesforce.com, and former Executive Director of Social Media for Dell and The Coca-Cola Company "In highly recommended, Paul reveals that there is a science to being a successful social brand and lays out a compelling blueprint that separates the winners from the rest." -- ED KELLER, CEO, The Keller Fay Group, and coauthor of the face-to-face book and the influentials "While te...