Stress and job performance : theory, research, and implications for managerial practice

In this volume, the author provides a comprehensive, research-based examination of the relationship between occupational stress and job performance. He presents a concise overview of the field, a clear explanation of terms and concepts and a summary of relevant theoretical models of the stress process. The relationship between major job-related stressors such as workload, interpersonal conflict, and lack of control and a variety of performance indices are closely examined as are a number of other factors that may affect the relationship between occupational stress and job performance, including gender differences, age, personality and job experience. The book concludes with a consideration of issues for future research investigations.