"Pondering the Fault Lines of Anywhere Working (Telework, Telecommuting): A Literature Review"

Pondering the Fault Lines of Anywhere Working (Telework, Telecommuting) considers the expected benefits and limitations of anywhere working over the last 40 years and the extent to which the identified benefits and limitations may be the same or different in 2015. First, the background and history of anywhere working is outlined. Second, the scope and methodology is explained. Third, government policy around anywhere working is examined. Fourth, a discussion of the issues relating to anywhere working and technology. Fifth, the management and employee matters relating to anywhere working. Sixth, the topics relating to service quality and anywhere working. The conclusion, in which a long-term research agenda to develop a sustainable framework for anywhere working is proposed, completes the monograph.