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Key Element Guide ITIL Service Design - aligned to the 2011 Editions - P...
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Key Element Guide ITIL Service Transition - aligned to the 2011 editions...
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Release, Control and Validation Intermediate Capability Handbook
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Portfolio, Programme and Project Offices (P30) Study Guide
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MSP Survival Guide for Business Change Managers
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ITIL Key Element Guide Suite - Aligned to the ITIL 2011 Edition 5 Book S...
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Secrets of service level management
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Key element guide ITIL service transition
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Managing Successful Programmes (MSP) Study Guide

Bok av Cabinet Office