Communication Skills For Information Systems

People-to-people communication skills are as important in the world of computer systems as technical skills and business knowledge. This text amply covers all the important aspects of people-to-people communication which may be required at any time in information systems, systems analysis and business computing. It offers a practical approach to how to communicate with clients, customers, suppliers, peers and managers and, in general, an overview of the communication demands of business. Communication Skills for Information Systems: - contains real-world case studies - relates theory to everyday work situations - concentrates on the human side of information systems - aims to develop interviewing techniques, working in teams, report writing, amnual writing and training techniques.