The Outsourcing Dilemma : The Search for Competitiveness

Bok av J. Brian Heywood
How can we become competitive and remain competitive over all our business processes? Is outsourcing still a matter of choice or has it become essential to our survival? Dramatic advances in technology have led to managers seeking methods of ensuring maximum competitiveness across all business processes. There is now the need to consistently evaluate the technology on offer and achieve improvements. Faced with an often less than adequate internal skills base, full time external specialists are inevitably seen as an important solution to the problem. Outsourcing has become a strategic decision but is it really the answer to all our problems? Many outsourced projects fail to meet the clients needs and the decision to outsource is not a simple one. The Outsourcing Dilemma presents objectively the arguments for and against outsourcing, enabling you to confront the issues that need to be considered before taking a decision to outsource. Competitive advantage is a choice. Who are you going to entrust it to?