Co-ordinating Community Care : Multidisciplinary Teams and Care Management

Bok av John Ovretveit
An exploration of how people from different professions and agencies work together to meet the health and social needs of people in a community. It is about making the most of different skills to meet people's needs and creating satisfying and supportive working groups. It is the details of making community care a reality. The effectiveness and quality of care a person receives depends on getting the right professionals and services, and also on the support given to the person's carers. Services must be co-ordinated if the person is to benefit, but co-ordination is more difficult with the increasing change, variety and complexity of health and social services in the 1990s. This book challenges the assumptions that services are best co-ordinated by multiprofessional and multi-agency teams, and that community care teams are broadly similar. It demonstrates when a team is needed and how to overcome differences between professions, and between agency policies and philosophies. Drawing on ten years of consultancy research with a variety of teams and services, the author gives practical guidance for managers and practitioners about how to set up and improve co-ordination and teamwork. The book combines practical concerns with theoretical depth drawing on organization and management theory, psychology, psychoanalysis, sociology, economics and government studies.