Legal Advocacy : Lawyers and Nonlawyers at Work

Legal Advocacy describes lawyers and nonlawyer advocates at work in four different legal settings: unemployment compensation claims appeals, Social Security disability appeals, state tax appeals, and labor grievance arbitrations. The analysis shows clearly that nonlawyers can be effective advocates and, in some situations, more effective than many lawyers. Combining an examination of case outcomes with a systematic observation of advocates in the hearing room, Kritzer provides a compelling portrait of their work and a solid basis for understanding the differences in the effectiveness of advocates with different training.