Liknande böcker

Loyalty Rules
Bok av Frederick F. Reichheld
Relationship marketing for competitive advantage - Adrian Payne|Chartere...
Bok
The one to one manager - Don Peppers
Bok av Don Peppers
Customer relationship marketing - Merlin Stone
Bok av Merlin Stone
Relationship marketing - Martin Christopher|Adrian Payne|David Ballantyn...
Bok av Martin Christopher
Handbook of customer satisfaction and loyalty measurement - Nigel Hill|J...
Bok av Nigel Hill
Delighting Customers : How to build a customer-driven organization
Bok av Peter Donovan
How to design and deliver quality service training - Tony Newby
Bok av Tony Newby

Aftermarketing - Terry G Vavra

Bok av Terry G. Vavra