Liknande böcker

What works?
Bok
Handbook of Research on E-Services in the Public Sector
Bok
The Case for Bureaucracy : A Public Administration Polemic
Bok av Charles T Goodsell
Leading Public Sector Innovation
Bok av Christian Bason
Managing Complexity in the Public Services
Bok av Philip Haynes
Lessons from the Economic Crisis in Spain
Bok av Sebastian Royo
Key Principles of Public Sector Reforms : Commonwealth Case Studies
Bok av Dr Joan Nwasike
Cutback Management in Public Bureaucracies
Bok av Andrew Dunsire

Seamless Government : A Practical Guide to Re-Engineering in the Public Sector

Bok av Russell M. Linden
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government - and how to overcome resistance along the way.