Liknande böcker
Mediating Dangerously: The Frontiers of Conflict Resolution
Bok av Kenneth Cloke
Getting to the heart and soul of the mediation process, this transformational book goes beyond conventional techniques to show what happens when people in conflict dare to reveal their authentic selves. Each chapter in Mediating Dangerously explores a different type of danger--dismantling the desire for revenge, when helping becomes a hindrance, exploring the conflicts within ourselves--and addresses an aspect of mediation that takes us to the limits of our experience. Using this book as a guide, mediators can learn to identify potential openings, use creative techniques, and unusual and untried approaches to help people and organizations in conflict transform to become more authentic.