The 60-Minute Active Training Series: How to Speak Up Without Putting Others Down, Participant's Workbook

Assertive people are able to clearly make their point, speak their mind, and express their needs while maintaining others' self--esteem. How to Speak Up Without Putting Others Down, Participant's Workbook from the popular 60-- Minute Active Training Series offers you a ready--made design for an effective, yet brief program that will teach you how to express yourself clearly, directly, and tactfully. Specifically, you will learn how to * Express yourself in a straightforward way without offending others * Stand your ground, tactfully even in the face of resistance * Persist with people who fail to follow through on their communications and promises