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The Management Training Tool Kit: 35 Exercises to Prepare Managers for the Challenges They Face Every Day
Bok av Alan B. Clardy
Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges theyll face: people problems.
the management training tool kit includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features:
35 succinct yet nuanced case studies that examine common challenges
Probing discussion questions that help pinpoint core issues
Practical solutions that can be put to use resolving problems
Role-playing exercises that bring the case studies alive
Guidelines that help trainers lead with skill and accuracy
New managers will make mistakes. But the management training tool kit will help them overcome obstacles with skill and confidence.