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The Wonderful World of Customer Service at Disney
Bok av J Jeff Kober
Customer Service : The Kingpin of Business Success in Africa
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WOW Moments: Fifty Thank-Yous And Ten Curses: A Customer Service Story
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No B.S.Trust-Based Marketing
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Synchroservice!: The Innovative Way To Build A Dynasty Of Customers
Bok av Richard J. Schonberger Edward M. Jr. Knod Edward M. Jr. Knod
The 5 Principles of It Customer Service Success
Bok av Don R Crawley
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable...
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Remember Me...I Am The Customer!: A Customer Service Tool
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A Piece of the Pie: The Story of Customer Service at Publix

Bok av Joseph W Carvin