Non-Adversarial Communication: Speaking and Listening from the Heart

Bok av Arlene Brownell Thomas Bache-Wiig
This easy-to-understand how-to guide for learning to communicate in a way that brings common understanding with ease, deepens existing relationships, prevents conflicts, and enables one to deal more effectively with disagreements. The book is based on a 12-month program that pairs the intellectual awareness of the head with the feeling intelligence in the heart.