Mediating Citizen Complaints Against Police Officers : A Guide for Police and Community Leaders

Bok av Office Of Community Oriented Policing Se
This guide addresses the implementation, expectations, and evaluation of police/citizen mediation programs. It addresses how to overcome obstacles to mediation such as police and citizen resistance. Key issues discussed include eligibility, cultural barriers, and creating a level playing field. The guide presents examples of successful mediation processes for communities thinking about developing a mediation program.