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Common Sense Customer Service: Improve Your Job Skills & Provide A Great...
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The Customer Service Manager's Handbook
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Happy Customers Faster Cash Eastern Europe edition: A guide to effective...
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Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instruct...
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Customer Service Representatives: Last-Minute Bottom Line Job Interview Preparation Questions & Answers for any Customer service professional Job

Bok av Blgs Publishers