Liknande böcker

A Piece of the Pie: The Story of Customer Service at Publix
Bok av Joseph W Carvin
The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable...
Bok av C. Britt Beemer
No B.S.Trust-Based Marketing
Bok av Dan S. Kennedy
The Dynamics of Service : Reflections on the Changing Nature of Customer...
Bok av Barbara A. Gutek
The Art and Science of Delivering Superior Customer Service
Bok av Harold Glaser
The Science of Service : The Proven Formula to Drive Customer Loyalty an...
Bok av Mark Colgate
The 5 Principles of It Customer Service Success
Bok av Don R Crawley
Customer Service : The Kingpin of Business Success in Africa
Bok av Emmanuel Danstan Chinunda

The Wonderful World of Customer Service at Disney

Bok av J Jeff Kober