Ecdg 2018 - Proceedings of the 18th European Conference on Digital Government

These proceedings represent the work of contributors to the 18th European Conference on Digital Government (ECDG 2018), hosted this year by University of Santiago de Compostela, Spain on 25-26 October 2018. The Conference Chair is Prof. Dr. Ramon Bouzas-Lorenzo and the Programme Chair are is Prof. Dr. Andres Cernadas Ramos. ECDG is a well-established event on the academic research calendar and now in its 18th year the key aim remains the opportunity for participants to share ideas and meet the people who hold them. The scope of papers will ensure an interesting two days. The subjects covered illustrate the wide range of topics that fall into this important and ever-growing area of research. The opening keynote presentation is given by Francisco Lupianez, of the Open University of Catalonia, who will speak about ?Benchmarking ICT for Health in Europe: Lessons Learnt from Ten Years of Experience?. The second day of the conference will start with an address by Jorge Prado, from the Galician Regional Government, Spain discussing ?Deployment of eHealth in a Healthcare Service?. With an initial submission of 90 abstracts, after the double blind, peer review process there are 32 Academic research papers, 2 PhD research papers, 3 work-in-progress papers and 2 Non-academic papers published in these Conference Proceedings. These papers represent research from Azerbaijan, Belgium, China, Colombia, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, India, Israel, Italy, Kazakhstan, Netherlands, New Zealand, Peru, Poland, Portugal, Romania, Russia, Slovenia, Spain, Sudan, Sweden, Taiwan, UK, and USA.