Liknande böcker

Designing Customer Service Processes
Bok av Jochen Wirtz
Crafting The Service Environment
Bok av Jochen Wirtz
Service Marketing Communications
Bok av Jochen Wirtz
Building A World Class Service Organization (Assessment Tool)
Bok av Jochen Wirtz
Balancing Capacity And Demand In Service Operations
Bok av Jochen Wirtz
Developing Service Products And Brands
Bok av Jochen Wirtz
Service Quality And Productivity Management
Bok av Jochen Wirtz
Managing Customer Relationships And Building Loyalty
Bok av Jochen Wirtz

Understanding Service Consumers

Bok av Jochen Wirtz