Liknande böcker

Balancing Capacity And Demand In Service Operations
Bok av Jochen Wirtz
Service Quality And Productivity Management
Bok av Jochen Wirtz
Building A World Class Service Organization (Assessment Tool)
Bok av Jochen Wirtz
Service Marketing Communications
Bok av Jochen Wirtz
Managing Customer Relationships And Building Loyalty
Bok av Jochen Wirtz
Pricing Services And Revenue Management
Bok av Jochen Wirtz
Designing Customer Service Processes
Bok av Jochen Wirtz
Crafting The Service Environment
Bok av Jochen Wirtz

Developing Service Products And Brands

Bok av Jochen Wirtz