Liknande böcker

Balancing Capacity And Demand In Service Operations
Bok av Jochen Wirtz
Services Marketing: People, Technology, Strategy (Eighth Edition)
Bok av Jochen Wirtz
Building A World Class Service Organization (Assessment Tool)
Bok av Jochen Wirtz
Service Marketing Communications
Bok av Jochen Wirtz
Designing Customer Service Processes
Bok av Jochen Wirtz
Service Quality And Productivity Management
Bok av Jochen Wirtz
Understanding Service Consumers
Bok av Jochen Wirtz
Developing Service Products And Brands
Bok av Jochen Wirtz

Crafting The Service Environment

Bok av Jochen Wirtz