Liknande böcker

Developing Service Products And Brands
Bok av Jochen Wirtz
Balancing Capacity And Demand In Service Operations
Bok av Jochen Wirtz
Pricing Services And Revenue Management
Bok av Jochen Wirtz
Service Marketing Communications
Bok av Jochen Wirtz
Designing Customer Service Processes
Bok av Jochen Wirtz
Crafting The Service Environment
Bok av Jochen Wirtz
Managing Customer Relationships And Building Loyalty
Bok av Jochen Wirtz
Understanding Service Consumers
Bok av Jochen Wirtz

Service Quality And Productivity Management

Bok av Jochen Wirtz