Performance Appraisal Fairness Impact on Commitment &; Citizenship : A banking sector study to see the performance appraisal fairness impact on org. commitment & org. citizenship Behavior

Performance appraisals are used in the organizations as a way to communicating with the employees about their performance and giving them advices regarding the required changes into their behavior and attitudes. Organizational justice has been proved as an important predictor of different employee behaviors and attitudes like organizational commitment & organizational citizenship behavior. For the effective functioning of performance appraisal, it should be properly documented and there should be a commitment from the management side to make the performance appraisal system fair and effective in the organization. This book provides an empirical insight about perceived fairness in performance appraisal impact on Organizational Commitment & Organizational Citizenship Behavior. To get a better idea about it, a survey was conducted to sound the opinion of employees in the banking sector of Pakistan. Result of the survey confirmed the relationship among fairness in performance appraisal, organizational commitment & organizational citizenship behavior. The findings & results of this study are fundamental to both researchers & practitioners to get the committed & be good citizen employees